Terms and Conditions for BLink SG
1. Introduction
Welcome to BLink SG, a transportation-focused mobile app designed to provide commuters in Singapore with real-time updates on bus arrivals, train statuses, disruptions, and more. These Terms and Conditions (the “Terms”) govern your access to and use of BLink SG. By downloading, installing, or using BLink SG, you agree to these Terms. If you do not agree with any of these terms, you must discontinue use of the app immediately.
BLink SG’s primary purpose is to provide timely, reliable, and useful transportation data to assist you in your daily commute. While we strive to offer a smooth and accurate experience, there are certain limitations and responsibilities that users must acknowledge. These Terms aim to clarify the mutual responsibilities between the app provider (BLink SG) and the user.
2. Service Overview
BLink SG offers several key features that rely on real-time data provided by Singapore’s Land Transport Authority (LTA). These features include, but are not limited to, the following:
Bus Arrival Information: BLink SG provides real-time updates on bus arrivals, including the next several arrivals at each bus stop. This data is sourced directly from LTA and is intended for reference purposes. Please note that bus arrival times may fluctuate due to factors beyond our control, such as traffic conditions, road closures, or unforeseen disruptions.
MRT/LRT Train Statuses and Disruptions: The app provides live updates on the status of MRT and LRT lines, including service disruptions, delays, and platform crowding levels. This information is crucial for planning your journeys, especially during peak hours or unexpected delays.
Taxi Availability: The app includes real-time updates on the availability of taxis and taxi stands in Singapore. This feature allows users to locate nearby taxis based on LTA data.
Parking Information: BLink SG also includes parking-related data, such as available parking spaces in certain public areas. This information is sourced from LTA and may not always reflect the most up-to-date availability due to rapid changes.
Self-Collected Data: BLink SG also provides certain features based on self-collected data, which has been manually gathered by the developer. This includes:
Fare calculator: Estimated fares for MRT and bus trips, based on known fare structures. These estimates are provided as a guide and may not always align with official fare amounts.
MRT station exit information: Details about MRT station exits and their connections to local amenities or locations.
First and Last Train Information: Schedules for first and last train departures on MRT lines.
Route Planner: Suggested routes based on manually gathered data, with estimated travel times and transfers between MRT stations.
3. Acceptance of Terms
By accessing or using BLink SG, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to any of these terms, you are prohibited from using the app.
Modifications to Terms: BLink SG reserves the right to modify these Terms at any time. Any updates to the Terms will be reflected within the app or communicated through app updates. Users are responsible for reviewing the updated Terms, and continued use of the app constitutes acceptance of the changes.
Termination of Services: We reserve the right to suspend or terminate your access to BLink SG without prior notice if you violate these Terms or engage in any behavior that disrupts the functionality or user experience of the app.
4. User Responsibilities
As a user of BLink SG, you are expected to use the app in a lawful, responsible, and ethical manner. Here’s what we expect from you:
Lawful Use: You agree to use BLink SG in accordance with all applicable laws, rules, and regulations. This includes not using the app to engage in any illegal activities, such as hacking, exploiting vulnerabilities, or interfering with the app’s services.
Responsible Usage: The data provided by BLink SG is for personal use only. You agree not to misuse the app’s features, including but not limited to scraping data, accessing unauthorized areas, or using the app to harm others.
Accuracy of Data: While BLink SG provides real-time data, users are responsible for verifying the information provided through the app, especially in time-sensitive situations such as catching a bus or train. You acknowledge that factors such as weather, traffic, and technical issues may affect the accuracy of the data.
5. Data Accuracy and Limitations
BLink SG relies on public data provided by LTA to offer accurate transportation information. While we make every effort to ensure the data is up-to-date, there are inherent limitations:
Bus Arrivals: Bus arrival times displayed in BLink SG are based on LTA’s real-time data. However, there may be unexpected delays or changes in service. Users should always plan for contingencies in case of late arrivals.
Train Disruptions: MRT and LRT service disruption alerts are updated as soon as LTA provides them. However, the timing of updates may vary depending on LTA’s reporting. You should always check additional sources, such as station announcements, when available.
Taxi and Parking Availability: Taxi availability and parking data may not always be updated in real-time. Factors such as quick turnovers in parking spots or high demand for taxis during peak hours may affect the accuracy of the information.
6. Location-Based Features
BLink SG includes location-based features, such as real-time updates on nearby bus arrivals and the Dynamic Island feature. By enabling location services, you agree to the following:
Consent to Use Location Data: Your location data is used temporarily to provide the most relevant transportation information based on your proximity to specific bus stops or taxi stands. However, your location data is processed locally on your device and is not uploaded to our servers or shared with any third parties.
Accuracy of Location Services: The accuracy of location services may be affected by factors such as poor GPS signal, network coverage, or interference. BLink SG is not responsible for any inaccuracies resulting from these factors.
7. Firebase Authentication
BLink SG uses Firebase Authentication to enable users to access the app anonymously. No personal data, such as names, email addresses, or phone numbers, is collected. Here’s what you should know:
Anonymous Authentication: You do not need to provide any personally identifiable information (PII) to use the app. Firebase’s anonymous authentication ensures that you can access BLink SG securely without revealing your identity.
No Personal Data Collected: BLink SG does not collect any personal information through Firebase Authentication. The authentication process is designed to be secure, ensuring that your data and privacy are protected.
8. Notifications
BLink SG offers push notifications for bus arrivals, train disruptions, and other transportation-related updates. Users can customize their notification preferences within the app. Here’s what you should know:
Opting Into Notifications: Upon installing the app, you will be asked whether you would like to enable push notifications. You can choose which types of notifications to receive, such as specific MRT line alerts or bus stop updates.
Disabling Notifications: You can opt out of receiving notifications at any time by adjusting your app settings. Once disabled, BLink SG will no longer send any alerts to your device.
9. Limitation of Liability
BLink SG is provided “as-is” and without warranties of any kind, whether express or implied. By using the app, you agree that BLink SG and its developers will not be held responsible for any losses, damages, or inconveniences resulting from your use of the app or reliance on its data.
No Warranty for Accuracy: BLink SG cannot guarantee the accuracy of bus arrival times, train statuses, or taxi availability due to external factors that may affect transportation services. Users are encouraged to use the app as a reference tool and verify critical information through official channels when needed.
Limitation of Liability: BLink SG will not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of the app. This includes, but is not limited to, missed buses, train delays, or disruptions that were not accurately reported.
10. User-Indemnification
By using BLink SG, you agree to indemnify, defend, and hold harmless BLink SG, its affiliates, developers, and third-party service providers from and against any claims, liabilities, damages, losses, or expenses arising out of your use of the app, your violation of these Terms, or any unlawful activity conducted through the app.
11. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of Singapore. Any disputes arising from your use of BLink SG will be subject to the exclusive jurisdiction of the courts of Singapore. By using the app, you consent to this jurisdiction and venue.
12. Changes to the Terms
BLink SG reserves the right to modify or update these Terms and Conditions at any time. Any significant changes will be communicated to users via app updates or notifications. Continued use of the app following such changes will be considered acceptance of the updated Terms.
13. Contact Us
For any questions or concerns regarding these Terms and Conditions, or if you require support related to the app, please contact us at app.blinksg@gmail.com. Our team is committed to ensuring a smooth and satisfactory experience for all users.
Last Updated: N 9o, 2024